Qualification Summary

Entrepreneurial UX leader and founder with 10+ years of experience in digital transformation and UX consulting...

Professional Experience

Co-Founder & Senior UX Consultant

Influx Global SpA

2019 - 2024

Santiago de Chile, Chile

  • Established and grew consultancy focusing on government and financial sector digital transformation projects
  • Built and managed cross-functional teams, establishing operational procedures and quality standards
  • Developed proprietary UX research methodologies now adopted by multiple organizations

Senior UX Consultant

Amable

2016 - 2019

Santiago de Chile, Chile

  • Led UX strategy for major public and private sector digital transformation initiatives
  • Managed government projects for Council for Transparency, Ministry of Agriculture, and Chilean Government Supplier Portal
  • Led redesigns for Unemployment Insurance Fund, Entel Telecommunications, and Equifax Chile

Teacher of User Experience

Finis Terrae University

2019

Santiago de Chile, Chile

  • Taught Information Design, a course centered on managing and developing digital projects.
  • Key topics included:
    • User Experience (UX): Principles and practices for enhancing user interaction with digital products.
    • Information Architecture (IA): Structuring and organizing information to improve usability.
    • User-Centered Design: Designing solutions that prioritize user needs and preferences.
    • Prototyping: Creating interactive models to test and refine ideas.
    • User Testing: Evaluating product effectiveness through real user feedback.

Product Designer & UX Consultant

Independent Consultant

2013 - 2016

Santiago de Chile, Chile

  • Delivered UX design and front-end development services across industries
  • Led projects for Santiago International Arts Festival, Mercedes Benz, and Transparency Portal of Chile
  • Co-founded Dypia Networks, developing innovative digital solutions

Education

Bachelor's Degree

University of Arts, Sciences and Communication (UNIACC)

2014

Santiago de Chile, Chile

Digital Communication and Interactive Media

Skills and Certifications

UX Research & Strategy Information Architecture User Testing & Analytics Journey Mapping Wireframing
Digital Product Management Stakeholder Management Agile/Scrum Methods Team Leadership
HTML5/CSS3 JavaScript UX Design Tools Responsive Design
Scrum Foundation Professional Certificate (CertiProf LLC, 2022) International Internship - El Ojo de Iberoamérica (2013) Startup Weekend Participant Makerspace Valparaíso Workshop
User Testing Heat Mapping Google Analytics
Sketch Adobe Creative Suite Figma